Refund & Return Policy
At Eshoppe, we aim to ensure a fair and transparent experience for both buyers and sellers. This Refund & Return Policy explains how refunds and returns are handled on our platform.
Marketplace Disclaimer
Eshoppe operates as a marketplace platform. Products sold on Eshoppe may be fulfilled by third-party sellers or external platforms such as Amazon or Daraz.
Refund and return decisions are subject to the policies of the respective seller or external platform.
External Affiliate Products:
For products purchased through Amazon or other external affiliate links, all refunds, returns, and disputes are handled directly by the respective platform.
Eshoppe does not process refunds for external affiliate purchases.
Customers must follow the refund policy of the respective seller platform.
Other Seller Products:
For products sold directly by local sellers on Eshoppe:
• Refund eligibility depends on the seller’s return policy
• Requests must be made within the timeframe specified by the seller
• Products must be unused and in original condition unless otherwise stated
Non-Refundable Items:
Perishable goods
Digital products
Customized or personalized items
Items marked as non-returnable
Refund Processing :
Approved refunds will be processed using the original payment method whenever applicable.
Refund processing time may vary depending on the seller and payment provider.
Contact & Dispute Resolution:
If you have questions regarding refunds or disputes, please contact our support team. We aim to assist fairly while respecting seller policies.